These Terms & Conditions govern your access to and use of Hoverboard AI, a service operated by Fluxality LLC, doing business as Hoverboard AI (“Hoverboard,” “we,” “us,” or “our”).
By accessing or using Hoverboard, you agree to these Terms. If you do not agree, you should not access or use the service.
1. Acceptance of Terms
By creating an account, purchasing a subscription, accessing the Hoverboard platform, or otherwise using our services, you agree to be bound by these Terms & Conditions and our Privacy Policy.
You must be at least 18 years old and legally capable of entering into a binding agreement to use Hoverboard.
2. Description of Service
Hoverboard provides answer engine visibility, brand monitoring, analytics, content recommendations, and related services. The platform may track and analyze brand mentions, citations, sentiment, visibility, and other information across artificial intelligence and answer-engine platforms such as ChatGPT, Perplexity, Google Gemini, Google AI Overviews, and other supported services.
Features, supported platforms, data sources, and functionality may change over time.
Hoverboard does not control third-party artificial intelligence platforms, search engines, websites, or their outputs. We do not guarantee that any particular platform will mention, cite, rank, recommend, or display a customer or brand.
3. User Accounts
When creating or using an account:
– You must provide accurate, current, and complete information.
– You are responsible for maintaining the confidentiality of your account credentials.
– You are responsible for activity conducted through your account.
– You must notify us promptly if you suspect unauthorized access or use.
– You may not share account credentials except as expressly permitted by your subscription.
– One person or legal entity may maintain no more than one free account unless we authorize otherwise.
– You may not create accounts through automated or deceptive means.
We may require account verification or additional information when reasonably necessary to protect the platform, prevent abuse, or administer your subscription.
4. Acceptable Use
You agree not to:
– Use the service for an unlawful, fraudulent, deceptive, or abusive purpose.
– Attempt to gain unauthorized access to our systems, accounts, or data.
– Interfere with or disrupt the operation, security, or availability of the service.
– Introduce malware, malicious code, or harmful material.
– Use unauthorized automated systems to scrape, copy, or collect data from the service.
– Reverse engineer or attempt to extract the source code of the service except where applicable law expressly permits it.
– Circumvent usage limits, subscription restrictions, or security controls.
– Share or resell access to the service unless your plan or a separate written agreement expressly permits it.
– Use the service in a way that infringes the rights of another person or organization.
We may investigate suspected violations and take reasonable steps to protect Hoverboard, our customers, and third parties.
5. Subscriptions and Billing
Paid subscriptions are billed in advance on a monthly, annual, or other stated billing cycle.
By purchasing a subscription, you authorize us and our payment providers to charge the applicable subscription fees, taxes, and other disclosed charges using your selected payment method.
Unless otherwise stated:
– Subscription fees are non-refundable except where required by law.
– Subscriptions may renew automatically until canceled.
– You may cancel your subscription through the available account controls or by contacting us.
– Cancellation prevents future renewals but does not ordinarily provide a refund for the current billing period.
– We may change pricing or plan features by providing reasonable advance notice.
– You are responsible for keeping your billing information current.
Additional or different terms may apply to enterprise plans, agency plans, custom services, or separately negotiated agreements.
6. Intellectual Property
The Hoverboard service, including its software, branding, design, interfaces, features, documentation, and original content, is owned by Fluxality LLC or its licensors and is protected by applicable intellectual property laws.
Subject to these Terms and your applicable subscription, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the service for your internal business purposes.
These Terms do not transfer ownership of Hoverboard or its intellectual property to you.
You retain ownership of information and materials you submit to the service. You grant us the limited rights reasonably necessary to host, process, analyze, and display that information to provide and improve the service.
7. Third-Party Services and Information
Hoverboard may interact with, analyze information from, or provide links to third-party services and platforms. Those services are operated independently and may have their own terms, privacy policies, limitations, and availability requirements.
We are not responsible for:
– The availability or operation of third-party services.
– Changes made by third-party platforms.
– The accuracy or completeness of third-party information.
– Artificial intelligence outputs generated by third parties.
– Decisions made solely in reliance on platform analytics, recommendations, or third-party outputs.
Hoverboard provides analytics and recommendations for informational and business-planning purposes. Results are not guaranteed.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Fluxality LLC and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, Hoverboard.
This includes loss of profits, revenue, business opportunities, goodwill, data, rankings, visibility, or anticipated results.
To the fullest extent permitted by law, our total liability for claims arising from or related to the service will not exceed the amount you paid to Hoverboard during the 12 months preceding the event giving rise to the claim.
Nothing in these Terms excludes a right or liability that cannot legally be excluded.
9. Suspension and Termination
You may stop using Hoverboard or cancel your subscription at any time.
We may suspend or terminate access to the service if we reasonably believe that:
– You violated these Terms.
– Your use creates a security, legal, or operational risk.
– Your account is involved in fraudulent or abusive activity.
– Required fees remain unpaid.
– Suspension or termination is necessary to comply with the law or protect another person.
Where practical, we may provide notice and an opportunity to resolve the issue before termination. We may act immediately when necessary to protect the service, our customers, or third parties.
Sections that are intended by their nature to survive termination will remain effective after termination.
10. Hoverboard AI Text Messaging Program
Program purpose
When you separately opt in, Hoverboard AI, may send you customer-support text messages concerning:
– An inquiry you submitted to Hoverboard.
– A request for product or technical support.
– Account assistance.
– Follow-up questions necessary to address your request.
– Other customer-care communications reasonably related to your inquiry or support request.
This text messaging program does not enroll you in promotional or marketing text messages.
Voluntary and separate consent
Participation in the Hoverboard AI text messaging program is optional.
Providing a phone number, creating an account, purchasing a subscription, accepting these Terms, or submitting a contact form without selecting the separate SMS consent checkbox does not enroll you in text messaging.
Consent to receive text messages is not a condition of purchasing any product or service.
When opting in through our website, you must separately select the optional SMS consent checkbox. The checkbox is not selected automatically, and the contact form may be submitted without opting in to text messages.
By opting in, you confirm that:
– You are the subscriber or authorized user of the mobile number provided.
– The information you provide is accurate.
– You authorize Hoverboard AI to send customer-support text messages to that number.
– Messages may be sent using automated technology where permitted by law.
Message frequency and charges
Message frequency varies based on your inquiry, support request, and interactions with our team.
Message and data rates may apply. Your mobile carrier determines any charges associated with sending or receiving text messages.
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability and is not guaranteed.
How to opt out
You may opt out at any time by replying STOP to a Hoverboard AI text message.
After opting out, you may receive one final message confirming your request. No additional program messages will be sent unless you separately opt in again.
You may also request that we stop texting you by contacting us through our website.
How to get help
Reply HELP to a Hoverboard AI text message for assistance.
You may also contact us through the contact form on our website.
Mobile information and privacy
We do not sell or share mobile phone numbers, SMS opt-in information, or text-message consent records with third parties or affiliates for their marketing or promotional purposes.
Service providers that help us operate the messaging program may process mobile numbers, message content, delivery information, and consent records solely as necessary to provide services to us.
Additional information about how we collect, use, disclose, and protect information is available in our Privacy Policy.
11. Privacy
Our Privacy Policy explains how Fluxality LLC, doing business as Hoverboard AI, collects, uses, discloses, and protects personal information.
By using Hoverboard, you acknowledge the practices described in the Privacy Policy.
12. Changes to These Terms
We may update these Terms periodically to reflect changes to the service, our practices, legal requirements, or other operational needs.
When we make changes, we will update the effective date at the top of this page. Where required by law, we will provide additional notice of material changes.
Changes to these Terms do not expand the scope of any text-message consent you previously provided. A materially different messaging program may require separate consent.
13. Contact Information
Hoverboard AI is operated by:
Fluxality LLC, doing business as Hoverboard AI
PO Box 5000, #327
Rancho Santa Fe, CA 92067
United States
For questions about these Terms, your account, or the Hoverboard AI text messaging program, please contact us via the form on our website.