Privacy Policy
Last updated: July 1, 2026
This Privacy Policy describes how Fluxality LLC, doing business as Hoverboard AI (‘Hoverboard,’ ‘we,’ ‘us’), collects, uses, and shares information when you visit gethoverboard.com, use the Hoverboard AI platform, communicate with us, or otherwise use our services collectively, the “Services”).
By using the Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information You Provide
Account and contact information. When you create an account, request a demo, contact us, or use the Services, we may collect information such as your name, email address, phone number, company name, job title, account credentials, and the contents of your communications with us.
Billing and subscription information. When you purchase a subscription, we and our payment providers may collect billing details, subscription information, transaction history, and related payment information. Payments are processed by third-party payment providers, and Hoverboard generally does not receive or store your complete payment card information.
Prompts and project information. We collect information you submit to the platform, including search prompts, keywords, brands, competitors, websites, project settings, and other information you choose to monitor or analyze.
Communications. If you contact us by email, through a form, by phone, through chat, or by text message, we may collect your contact information and the contents of those communications.
Information Collected Automatically
When you use the Services, we may automatically collect certain information, including:
- IP address and approximate location;
- Browser, device, and operating system information;
- Pages viewed and features used;
- Dates, times, and duration of visits;
- Referring websites and links clicked;
- Account activity, platform usage, and diagnostic information; and
- Information collected through cookies and similar technologies.
2. How We Use Information
We may use the information we collect to:
- Provide, operate, maintain, and improve the Services;
- Create and manage user accounts and subscriptions;
- Process payments and administer billing;
- Run prompts, generate reports, and provide analytics and recommendations;
- Understand how customers use the Services;
- Develop new products, features, and functionality;
- Respond to questions and provide customer support;
- Send administrative notices, service updates, and security alerts;
- Send marketing communications where permitted by law;
- Detect, investigate, and prevent fraud, misuse, and security incidents;
- Enforce our agreements and protect our legal rights; and
- Comply with applicable legal and regulatory requirements.
We may also create aggregated or de-identified information that cannot reasonably be used to identify you. We may use this information for analytics, research, product improvement, and other lawful business purposes.
3. How We Share Information
We do not sell your personal information.
We may share information in the following limited circumstances:
Service providers. We may provide information to vendors that help us operate the Services, such as hosting providers, cloud infrastructure providers, payment processors, analytics providers, customer-support platforms, communications providers, and artificial intelligence service providers. These companies are permitted to use information only as necessary to provide services to us.
Legal requirements. We may disclose information when we reasonably believe disclosure is required to comply with a law, regulation, subpoena, court order, or other legal process.
Protection of rights and safety. We may disclose information when necessary to investigate fraud, prevent abuse, enforce our agreements, or protect the rights, property, or safety of Hoverboard, our users, or others.
Business transactions. Information may be transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our business or assets.
With your permission. We may share information when you direct us to do so or otherwise provide your consent.
4. Cookies and Analytics
We and our service providers may use cookies, pixels, and similar technologies to operate the website, remember your preferences, understand how visitors use the Services, measure performance, and improve the user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website or platform.
5. Email and Text Communications
We may use your email address or phone number to provide requested information, respond to support inquiries, send account-related communications, and, where you have provided consent, send promotional communications.
You may unsubscribe from marketing emails by using the unsubscribe link included in those emails.
You may opt out of promotional text messages by replying STOP. You may reply HELP for assistance. Message and data rates may apply. Opting out of promotional messages will not prevent us from sending essential account, security, billing, or service-related communications where permitted by law.
We do not sell or share mobile phone information or text-message consent information with third parties for their own marketing purposes.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.
When information is no longer required, we may delete it, anonymize it, or securely retain it where deletion is not immediately practical, such as within backup systems.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the information we maintain.
However, no internet transmission, electronic storage system, or security measure is completely secure. We cannot guarantee the absolute security of your information.
8. Your Privacy Choices and Rights
Depending on where you live, you may have the right to:
- Request access to personal information we maintain about you;
- Request correction of inaccurate information;
- Request deletion of certain personal information;
- Request a copy of your information;
- Object to or restrict certain uses of your information; and
- Withdraw consent where processing is based on your consent.
You may update certain account information through your account settings. You may also submit a privacy request through our contact page.
We may need to verify your identity before completing a request. Certain information may be exempt from a request where retention or processing is required or permitted by law.
California Residents
California residents may have additional rights under applicable California privacy laws, including the right to request access, correction, or deletion of personal information.
Hoverboard does not sell personal information. We also do not share personal information for cross-context behavioral advertising as those terms are defined under applicable California law.
We will not discriminate against you for exercising an applicable privacy right.
9. Third-Party Services
The Services may contain links to websites, platforms, or services operated by third parties. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party services you use.
10. Children’s Privacy
The Services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
11. International Users
Hoverboard is based in the United States. If you access the Services from outside the United States, your information may be transferred to, processed, and stored in the United States or other countries where our service providers operate.
Those countries may have privacy laws that differ from the laws where you live.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we make changes, we will revise the “Last updated” date at the top of this page.
Material changes may also be communicated through the Services or by another appropriate method.
13. Contact Us
For questions about this Privacy Policy or to submit a privacy request, please contact us through the contact form available at: